Devotee (1): Prabhupāda? You said Arjuna was lamenting, but pure devotees become... Superior qualities that all devotees possess... So why is this? So why did Kṛṣṇa call him a fool?
Prabhupāda: Yes. In spite of our superior qualities, we are always fool. You should know. Don't be puffed up with your superior qualities. You should remain always fool. Just like Caitanya Mahāprabhu, He presents Himself as a fool. So even Caitanya Mahāprabhu presents Himself before His spiritual master as a fool. So that is a good qualification, to remain a fool. Otherwise, it he becomes puffed up—"Oh, I have learned everything. My business is finished"—so there is prone to fall down again. And the spi... Because... Arjuna was addressed as a fool because Kṛṣṇa accepted, er, Arjuna accepted Kṛṣṇa as his spiritual master. So the spiritual master has the right, just like father has the right to say like that. So there was nothing wrong. (break) ...kīrtanaṁ viṣṇoḥ. This is chanting and hearing of the glories of Viṣṇu, harer nāma kīrtanam (CC Adi 17.21). So that is the beginning. Devotional service begins from hearing. Unless there is chanting, what you can hear? Śravaṇādi-śuddha-citte. Śravaṇādi. Śravaṇa means hearing. That is the beginning of devotional... As you chant and hear, so you become purified more and more. Then your heart becomes cleansed. Ceto-darpaṇa-mārjanam (CC Antya 20.12). The whole thing is that we have accumulated so many nasty things in our heart. That has to be moved. It is cleansing process. So chanting Hare Kṛṣṇa mantra means beginning the cleansing process. Ceto-darpaṇa-mārjanaṁ bhava-mahā-dāvāgni-nirvāpaṇam. Is it clear? Or you have got any question like that?
Devotee (2): What is the difference between bhakti-yoga and bhāva-yoga?
Prabhupāda: Bhāva-yoga... Bhāva-yoga and bhakti-yoga, the same thing, as Śrīdhara Svāmī has explained. Bhāva. Bhāva means the previous state of pure love for God. Tato bhāvas tataḥ... After bhāva, when we are always absorbed in thought of Kṛṣṇa in ecstasy, that is the immediate previous stage of love of Godhead, love of Kṛṣṇa. And bhakti-yoga means to invoke our dormant love for God, the same thing. Therefore bhāva-yoga and bhakti-yoga—the same thing. And another name of bhakti-yoga is buddhi-yoga. Actually yoga means bhakti, but because yoga system has been used in so many other ways, therefore buddhi-yoga, bhāva-yoga, and bhakti-yoga, these terms are used. Budhā bhāva-samanvitāḥ. Without bhāva-yoga, nobody can worship Kṛṣṇa.